Cancelation Policy
No-Refund Policy
At Infinity Agency, we are committed to delivering high-quality services and ensuring client satisfaction. To maintain transparency, please be aware that we operate under a strict no-refund policy under any circumstances. This policy is in place due to the nature of our creative and time-intensive services.
Cancellation of Services:
Clients have the right to cancel ongoing services at any time. However, refunds will not be issued, and clients will be billed for any work completed up to the cancellation date.
Quality Assurance:
While we strive to meet and exceed expectations, dissatisfaction with the quality of work does not warrant a refund. Clients are encouraged to communicate concerns promptly to address and resolve any issues.
Payment Disputes:
In the event of a payment dispute, clients are urged to contact us directly to resolve the issue. Refunds will not be issued outside the terms of this policy.
Exceptions:Exceptions to this policy may be made only in cases of documented fraud or unauthorized payment.
Contact Us
For any inquiries or concerns regarding our no-refund policy, please contact our customer support team at 079 0202 199.
Infinity Agency reserves the right to update and modify the policy. Clients are advised to review the policy periodically for any changes.